Frequently Asked Questions

General Information

1. What types of LED displays does your company offer?
   Our company offers a wide range of LED displays, including indoor LED displays, outdoor LED displays, transparent LED displays, and flexible LED displays. Indoor LED displays are suitable for applications such as shopping malls, conference rooms, and theaters. Outdoor LED displays are designed for advertising billboards, stadiums, and public squares. Transparent LED displays are often used in shop windows and museum exhibitions to create a unique visual effect. Flexible LED displays can be bent and shaped, making them ideal for special – shaped installations.
2. How long has your company been in the LED display business?
   We have been in the LED display industry for 15 years. Over this period, we have accumulated rich experience in product development, manufacturing, and installation, and have established a good reputation in the market.

Product – Related

1. What is the pixel pitch of your LED displays?
   The pixel pitch of our LED displays varies according to different product models and application scenarios. Generally, for indoor applications, we offer pixel pitches ranging from P1.2 to P3.9. For outdoor applications, the pixel pitch can range from P3 to P16. A smaller pixel pitch means a higher resolution and a better viewing experience at a closer distance.
2. What is the brightness of your outdoor LED displays?
   Our outdoor LED displays typically have a brightness of 5000 – 8000 nits, which can ensure clear visibility even under strong sunlight. The brightness can be adjusted according to the ambient light conditions to save energy and provide the best visual effect.
3. Do your LED displays support 4K or higher resolution?
   Yes, many of our LED displays support 4K and even higher – resolution formats. We are committed to providing high – quality visual solutions, and our advanced display technology can meet the requirements of high – definition content playback.

Installation and Maintenance

1. Does your company provide installation services?
   Yes, we offer professional installation services. Our installation team consists of experienced technicians who can ensure that the LED displays are installed correctly and safely. Before installation, we will conduct on – site surveys to determine the best installation plan according to the specific environment and customer requirements.
2. What is the warranty period for your LED displays?
   We provide a 3 -5 year warranty for our LED displays. During the warranty period, if there are any quality problems with the product, we will provide free repair or replacement services. We also offer long – term after – sales support to ensure that our customers can use our products with peace of mind.
3. How to maintain the LED displays?
   Regular maintenance is very important to ensure the normal operation and long – term performance of the LED displays. We recommend keeping the display clean by using a soft, dry cloth to wipe the surface. Avoid using abrasive or chemical cleaners. In addition, make sure the display is installed in a well – ventilated environment to prevent overheating. If there are any abnormal situations, such as dead pixels or color deviations, please contact our after – sales service team in time.

Pricing and Ordering

1. How much does an LED display cost?
   The price of an LED display depends on many factors, such as the size, pixel pitch, brightness, and additional features. We offer customized solutions, so the price will vary according to different customer requirements. Please contact our sales team, and they will provide you with a detailed quotation based on your specific needs.
2. What is your minimum order quantity?
   Our minimum order quantity varies depending on the product type. For standard products, the minimum order quantity is usually 2 square meters. For customized products, we can discuss the specific requirements and minimum order quantity according to your project.
3. What payment methods do you accept?
   We accept various payment methods, including bank transfer, letter of credit (L/C), and PayPal. The specific payment method can be negotiated and determined according to the order amount and customer preferences.